Asphalt Roofing FAQ's

We access your roof with our ladder using gutter protection where needed. We also use drones to do inspections.

Our crews bring company dump trailers the morning of the job. All materials removed from the roof will be inserted in the dumpster and taken to the dump.

We protect your gutters in one of two ways:
1. Remove them prior to the installation of the roof in circumstances requiring removal. We then re-install the gutters after the roof is complete.
2. When gutters do not need to be removed, we protect them where our ladders are placed using gutter protection equipment.

We take every precaution before scheduling your job to avoid inclement weather conditions. We track the weather 24-48 hours prior to the job install date to determine if we are still able to perform the job safely.
In the event we get a pop-up, or unexpected weather event, our crew and project management team keep fresh tarps available to waterproof the roof before the storm arrives.

Our written workmanship warranty is provided before every job in our detailed proposals. The manufacturer warranty is provided upon completion of the job.

We install every roof system per manufacturer specification for a high wind rating of 130 mph. We install six (6) fasteners to every shingle using the 1-2-2-1 recommended pattern. Our on-site project manager ensures accurate nail placement.

We protect the driveway using tarps, plywood, and saw-horses with plywood to ensure the protection of your driveway and property from damage.

$80 per board installed after the first two boards are used. We aim to maximize each board for multiple minor repairs to avoid costly plywood replacements.

Paul Knoth, Project Manager, is on-site during the entire construction phase. Your Lifeline Representative will also be on-call for your needs during the process.

As a CertainTeed Select Shingle Master contractor, we adhere strictly to the “CertainTeed Shingle Applicator's Manual.” It is available for viewing by the public at any time.

Paul Knoth, our Lifeline Roofing Systems Project Manager.

We install new ones.

No, we adhere to the codes of the county and replace flashing.

We remove the old pipe penetration flashing, install an ice and water barrier snugly around the pipe, synthetic underlayment over the ice and water barrier, a new flashing boot, and then shingles. We complete the pipe penetration with NP1 Roofing Cement over our nail placements under the shingles for added protection.

Payment is handled upon completion of the job, and 100% customer satisfaction with retail jobs.
On roofs approved by insurance carriers, we require a down payment of the customer’s deductible amount before we can proceed.

Factors that can deviate from the contracted price include unforeseen additional labor and material costs such as:
1. Wood replacement costs deemed necessary after the tear-off of the existing roof
2. Any layers of felt or shingles that were not seen during the inspection
3. Supplements requested from insurance carriers for work not included in the original scope
All additional repairs are made known and approved by the H.O. prior to work commencing.

We check the condition of the roof decking by doing attic inspections upon initial inspection.

We do our inspections with the customer’s best interest in mind. Meaning, we look for ways to save and prolong the customer’s existing roof systems if this is in the best interest of the customer. We offer “Sealing Maintenance” packages, repair packages, and other services to prolong the existing roof expectancy.

Usually, a roof gets replaced when the asphalt composition shingle becomes overly dry and unrepairable, has multiple leaks, has storm damages, or, in some cases, becomes an eyesore for the homeowner.

Inadequate ventilation does cause a roof to age prematurely and is the PRIMARY reason we do attic inspections. We assess the heat in the attic space compared to the outside temperature. We aim to achieve a balance of temperature difference of 10-15 degrees. We assess intake and outtake ventilation balance and educate our customers on how to achieve this balance.

Tax credits are available with solar-powered products such as the Attic Breeze exhaust vent we install regularly on our customers’ roof systems.

Energy Star-rated products, such as Standing Seam Snap Lock Metal Roof systems, also have tax credits and insurance credits available.

Insurance credits/discounts are also available by most insurance carriers in cases where we install Class 3 or Class 4 Hail Impact-resistant rated asphalt shingles.